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Contacts

Each project in TypeWriting maintains a dedicated contact list with customizable knowledge bases. You can:

  1. Share the project's default knowledge base
  2. Create personalized knowledge bases for specific contacts

Using Common Project URL

When users access the project through its common agent URL, they share the default project knowledge base. This ensures consistent information across team members.

Creating Individual Contact URLs

Create separate URLs for each contact with customized knowledge bases:

  1. Go to your project's contact management section
  2. Click "Create New Contact"
  3. Configure the contact-specific knowledge base
  4. Share the generated URL

This approach lets you tailor information access for different team members while maintaining the core project knowledge base.